Porter services included
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
Children up to 2 years old - free-of-charge
All infants up to 2 years old are free-of-charge.
Please submit correct birth date at time of booking.
Children 2 - 11 - 175,00 EUR - arrival or departure
Special rate for children from 2 till 11 years old upon arrival or departure.
Please submit correct birth date at time of booking.
Unaccompanied child- full rate plus extra charge (please ask our staff about extra charges).
Children 2 - 11 - 225,00 EUR - transit
Special rate for children from 2 till 11 years old for connecting flights only (transit services).
Please submit correct birth date at time of booking.
Unaccompanied child: full rate plus extra charge (please ask our staff about extra charges).
Private transportation to/from aircraft included
1. Private limousine or minibus transfer (depending on the number of passengers) from the aircraft step to the terminal or the VIP Lounge (depending on the booked services).
2. Private limousine or minibus transfer (depending on the number of passengers) from the terminal or the VIP Lounge (depending on the booked services) to the aircraft.
Transfers are included in the rate.
Private transportation from/to aircraft by BMW X7 (Transit services only) - 195,00 EUR
Private transfer by BMW X7 from/to aircraft between different arrival & departure terminals in case of connecting flights only.
The rate is per car up to 4 passengers.
VIP / Business lounge included
VIP / Business lounge access included in the rate for all passengers.
Bookings – 2 business days (local time) prior to date of services!
Please submit your request at least 2 business days before the date (local airport time) of services.
Requests submitted or modified less than 2 business days before the service (local time) +25%
If the service is requested or modified less than 2 business days (local airport time) before the service a 25% surcharge will apply.
Cancellation after confirmation till 96 hours - free of charge
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
Cancellation after confirmation 96 - 72 hours - 25%
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
Cancellation after confirmation 72 - 48 hours - 50%
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
Cancellation after confirmation less 48 hours or no-show - 100%
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.